Many people are choosing to invest into precious metals such as gold due to the current instability of the financial markets in the United States. Many people are also choosing to rollover their 401(k) into an Individual Retirement Account.
We have chosen to review Fidelity as a company that provides gold IRA services. With the precious metals market seen as a much safer and stable investment with the possibility of large returns, is Fidelity the company to choose to invest your money with?
Better Business Bureau
Fidelity Gold is NOT BBB Accredited.
257 complaints closed with BBB in last 3 years | 97 closed in last 12 months
http://www.bbb.org/boston/business-reviews/mutual-funds/fidelity-investments-in-boston-ma-4138/
Fidelity currently has 257 complaints closed with the Better Business Bureau in the past 3 years, along with a staggering 97 complaints in the past 12 months alone. We see this to be a huge problem. We have reviewed other companies that have 0 complaints logged with the Better Business Bureau. This really does make us think that Fidelity might not be the best company to choose to invest your 401(k) into an Individual Retirement Account.
Many of the complaints that we read were to do with product quality issues and service complaints.
Scambook
http://www.scambook.com/report/view/149232/Fidelity-Investments-Complaint-149232-for-$38,000.00
We found a complaint on ScamBook that really alarmed us. The customer in question has been investing with Fidelity for over 20 years. He decided to invest his 401(k) in 1992 into an Individual Retirement Account. Fidelity stopped sending him his quarterly reports, and when he complained, they eventually fixed this problem, however upon further inspection of the report, it revealed that Fidelity had chosen to invest his money into investments that he was never aware of. He ended up losing $38,000 as a result of this.
Complaint Board
http://www.complaintsboard.com/bycompany/fidelity-investments-a21296.html
We used the Complaint Board to compile information about Fidelity. Upon inspection we found different complaints, however the main theme from these complaints was that Fidelity would make changes to their investments, unknown to the customer, pulling the money out and putting it back into other investments, all while charging the customer costly fees.
We also read complaints of the company selling off investments when they were at all time lows even though customers wanted to wait for the market to recover.
Weighing Up
Although Fidelity does have a lot of complaints when compared to other companies, it is a large company. They do deal with a significant number of accounts as they have been around since 1969. Many people do like dealing with Fidelity and have good things to say about them.
Our Conclusion
Although Fidelity is a larger company, we can’t ignore the amount of complaints filed against them, as there are other companies with no complaints from the BBB and much more positive reviews.
Which Gold Company Do We Recommend?
If you are looking for a trusted gold IRA company then take a look at American Bullion.
American Bullion will help you with all of your questions and queries, no matter how simple or complex. They will help you assess the different options that you have. They are not pushy and there is no time pressure to complete the investment. They take pride in their customer service, hence the A+ Better Business Bureau rating and over 35 reviews on TrustLink. They will educate you with information on investing in precious metals. When you call, you will be given a dedicated representative that you will deal with from the point of first contact. You will not have to speak to different people and explain yourself over and over like many other gold IRA companies.
Have questions? American Bullion will help you to remove any confusion and earn your trust.
Why Choose American Bullion?
Better Business Bureau – Complaints Filed In Past 12 Months: 0 Complaints
TrustLink Score: 5 Stars (Based on 38 Reviews)
Not only do they have the A+ Better Business Bureau and 5 Star TrustLink scores, but they also provide a 72-hours dispatch guarantee too, something that other companies fail to provide.
American Bullion has recently been awarded the AAA rating by the Business Consumer Alliance as one of the 20th fastest growing financial services company in the U.S. This shows credibility above many other gold IRA companies.
Click link for official site: https://www.americanbullion.com/
Still have questions? We recommend requesting a complimentary gold kit from American Bullion. It’s a simple and great way to get started, American will contact you over the phone to arrange the shipping of your information pack and will take care of any unanswered questions you may have.
The information pack holds valuable information regarding the precious metals market and the process of investing. All you have to do is click the button below to get started. Just remember, the American Bullion sales representatives are not pushy and will treat you as a real person. This is a great way to get started and there is no obligation.
